The Home of Luxury Nail Artistry 💅

Cancellation & Refund Policy

At YMF NAIL GANG, your time and satisfaction mean everything to us. We strive to deliver a seamless and enjoyable experience for every client, which is why we have the following policies in place.

Cancellation Policy

We kindly ask that all clients provide at least 24 hours’ notice for any appointment changes or cancellations.

• Cancellations within 24 hours of your scheduled time will result in a 50% service charge.
• No-shows or same-day cancellations (within 2 hours) will incur a 100% charge of the booked service.
• Frequent last-minute cancellations or no-shows may require prepayment for future bookings.
   

Late Arrivals

Please arrive on time to enjoy your full service. Clients arriving more than 15 minutes late may have their appointment shortened or canceled, depending on availability.

Deposits

Select services and new client bookings may require a non-refundable deposit to secure your appointment. Deposits are applied toward your total service cost but will be forfeited for no-shows or late cancellations.

Group Bookings

For group or event bookings, we request a 48-hour notice for any changes or cancellations. Deposits for group appointments are non-refundable if canceled within that window.

Emergency Cancellations

We understand life happens — if you encounter an emergency, please contact us immediately. Each situation will be reviewed individually with fairness and understanding.

Reschedule Policy

If you need to adjust your appointment time, we encourage you to reschedule at least 24 hours in advance to secure your preferred slot.

• Reschedules made within 24 hours of your appointment may incur a $20 adjustment fee.
• Clients who frequently reschedule at short notice may be asked to prepay for future appointments.
• In cases of illness or emergencies, please inform us promptly — we will do our best to accommodate you without penalty.
   

Refund Policy

At YMF NAIL GANG, we are committed to your satisfaction and stand behind our craftsmanship and products. However, because nail services involve time and materials, refunds cannot be issued once a service is completed.

We do offer service corrections and exchanges as follows:

• If you are unsatisfied with your results, please contact us within 48 hours of your visit. We will assess the issue and offer a complimentary fix if appropriate. 
• Retail items can be exchanged or credited if unused and returned within 7 days of purchase.
• Gift cards, deposits, and promotional packages are non-refundable but may be transferred to another service or recipient upon approval.
   

Client Etiquette

To help us provide the best service possible, we kindly ask clients to observe the following guidelines:

• Clean Hands Policy: Please wash or sanitize your hands before your appointment.
• Punctuality: Arrive on time to avoid shortened sessions or cancellation.
• Phone Etiquette: Keep phones on silent to maintain a calm, relaxing environment for all.
• Children & Guests: To ensure safety and focus, please avoid bringing extra guests unless approved in advance.
• Respectful Conduct: We maintain a welcoming environment for everyone — disrespectful or disruptive behavior will not be tolerated.
   

Our Commitment

We truly value every client who walks through our doors. Our policies are designed to ensure fairness, consistency, and quality service for everyone. By booking an appointment with YMF NAIL GANG, you acknowledge and agree to these terms.

Thank you for your understanding, cooperation, and continued trust in our artistry. 💅

Privacy Notice

All client information shared with YMF NAIL GANG (including contact details and payment information) is kept strictly confidential.

• We do not share or sell personal information.
• Payment data is securely processed through encrypted systems.
• Photos taken for social media or marketing will only be posted with your verbal or written consent.
   

Your privacy matters, and we’re committed to protecting it.

Thank You for Choosing YMF NAIL GANG

We appreciate your trust and can’t wait to make your next nail session a truly glamorous experience.

💌 For bookings or inquiries:
📞 3036426486  
📧 info@ymfnailgang.com
📍 Visit us at 5864 South Durango Drive, Las Vegas, NV 89113, USA